Vibras, LLC

Privacy Policy

Last Updated: September 29th, 2024

Vibras, LLC (“Company,” “We,” “Us,”) respects your privacy and is committed to ensuring that your privacy and personal data is protected. This privacy policy describes the types of information we may collect from you or that you may provide when you visit the website https://lasvibras.com/ (the “Site”) and utilize the Company’s services (the “Services”), as well as our practices for collecting, using, maintaining, protecting and disclosing that information.

By accessing or using the Site, you agree to this Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE THE PLATFORM.

This policy applies to information we collect:

On this Site or through our Services;
In email, text, and other electronic messages between you and this Site or our Services;
When you interact with our advertising and applications on third-party apps and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

Us offline or through any other means, including on any other application unaffiliated with the Services operated by the Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Site or Services.

Information We Collect and How We Collect It

Information You Provide Us.

You may provide us with information about you when you use or access the Site, such as:

When you register for an account;
Participate in polls or surveys;
Enroll for electronic newsletters;
Request a quote or other information;
Submit or respond to a quote;
Make a purchase;
Fill out any forms;
Transmit User Content;
Download or use one of our mobile applications;
Payment information provided through payment processing.

This list is not exhaustive. This Policy applies to all uses of the Site. We utilize a third-party payment provider to process payment information (e.g., credit card information or bank account information).

Information Collected from Automatic Data Collection Technologies.

Device/Usage Information. We and certain third-party vendors, including ad networks and analytics providers, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Site. As described further below, We, and these third-party vendors, may collect and analyze information including but not limited to (a) browser type; (b) ISP or operating system; (c) domain name; (d) access time; (e) referring or exit pages; (f) page views; (g) IP address; (h) unique device identifiers (e.g. IDFA or Android ID); and (i) the type of device that you use. We may also track and record when and how frequently you access or use the Site, or how you browse the Site. We do not, however, collect keystroke information. We use this information (including the information collected by relevant third-party vendors) for Site analytics (including to determine which portions of the Site are used most frequently and what our Users like/do not like), to assist in determining relevant advertising (both on and off the Site), to evaluate the success of our advertising campaigns, and as otherwise described in this Policy.

Location Information. When you use the Site, We may collect general location information (such as your location as derived from your IP address). If you install our mobile app, depending on your device settings and any permissions you have granted, We may collect information about your precise geolocation, and We may use that information to improve the Site, including providing you with location-based features (e.g., for identification of services available near you). To deliver customized content and advertising, We may disclose your location information to our agents, vendors, or advertisers. If you access the Site through a mobile device and you do not want your device to provide Us with location-tracking information, you may be able to disable the GPS or other location-tracking functions on your device. See your device manufacturer’s instructions for further details. If you disable certain functions, you may be unable to use certain parts of the Site.

Cookies and Other Electronic Technologies. We and our third-party vendors may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand user behavior, personalize preferences, perform research and analytics, and improve the Site. These technologies, for example, may allow Us to tailor the Site to your needs, save your password in password-protected areas, track the pages you visit, help Us manage content, and compile statistics about Site usage. We also use some of these technologies to deliver advertisements through the Site that may interest you or to advertise ourselves and the Site to you on other sites. We, or our third-party vendors, may also use some of these technologies in emails to our users to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

For browser-specific information on how to adjust cookie configurations on the following browsers, please click on the relevant link below:

Use of these technologies by authorized third parties.

Some content or applications on this site are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons and similar tracking technologies to collect information about you when you use our Site. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about these technologies, please visit the third party’s website for more information about cookie and similar technology management.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Site and its contents to you.
To provide you with information, products, or services that you request.
To fulfill the purposes for which you provided the information.
To provide customer support and respond to your inquiries.
To maintain internal record-keeping purposes.
To track fees, process billing, and payment, including sharing with third-party payment gateways.
To carry out obligations and enforce rights from any contracts, including billing and collection.
To administer surveys, promotions, sweepstakes, or contests.
To notify you about changes to the Site or any products or services offered.
To enable you to participate in interactive features.
To contact you about our own or third-party goods or services that may be of interest (with your consent).
To market and advertise services, including sending promotional emails or texts about new products, offers, or services.
To address fraud or safety concerns or investigate complaints or wrongdoing.
To improve and maintain the Site and for product development.
For market research purposes, including customizing the Site according to your interests.
To contact you with information about your account, including expiration and renewal notices.
To contact you about features, improvements, or services that may interest you.
To resolve disputes, protect property, safety, and enforce legal terms.
To display advertisements to target audiences without disclosing personal information unless consent is provided.
For any other purposes described when providing the information or with your consent.

For service providers, We may display information related to your business, including your and your business’s name, except to the extent We tell you We will not display such information.

We may combine information that We collect from you through the Site with information that We obtain from affiliated and non-affiliated sources, such as third parties, and information derived from any other products or services We provide. We may aggregate and/or de-identify information We collect. We may use de-identified or aggregated information for any purpose, including without limitation for research and marketing purposes and may also disclose such information to any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.

We may, either directly or through third-party providers we engage to provide services to us, review, scan, or analyze your communications with other users exchanged via the Site or as otherwise described in this Policy for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and User support purposes. By using the Site or engaging in off-Site communications tracked by Vibras, you consent that the Company, in its sole discretion, may, either directly or through third parties we engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or that you provide as described in this privacy policy:

To our subsidiaries and affiliates (either now existing or thereby created in the future);
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them:
1. We use integrations from Facebook. Information about how Facebook uses your data when you use our Site can be found at: https://www.facebook.com/policy.php
2. We use third-party data processor Google Analytics to process your data. Information about how Google uses your data when you use our Site can be found at: https://policies.google.com/privacy?hl=en
3. We use third-party OpenAI for ChatGPT. Information about how OpenAI uses your data when you use our Site can be found at: https://openai.com/policies/row-terms-of-use/
4. We use third-party Stripe for payment services. Information about how Stripe uses your data when you use our Site can be found at: https://stripe.com/legal/ssa
5. We use third-party Authorize.net for payment services. Information about how Authorize.net uses your data when you use our Site can be found at: https://www.authorize.net/about-us/terms.html
6. We use third-party AWS for Cloud services. Information about how AWS uses your data when you use our Site can be found at: https://aws.amazon.com/service-terms/
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Site users is among the assets transferred;
To third parties to market their products or services to you if you have consented and opted-in to these disclosures. We contractually require these third parties to keep personal information confidential and only use it for the purposes for which we disclose it to them;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information;
With your consent;
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes;
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others.

Your Choices & Obligations

Data Retention

We may retain your personal data for a period of time consistent with the original purpose of collection. We determine the appropriate retention period for personal data on the basis of the amount, nature, and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure, and whether We can achieve the purposes of the processing through other means, as well as the applicable legal requirements (such as applicable statutes of limitation).

We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Site and Services. Even if you only use our Site intermittently, we will retain your information and keep your account open until you decide to close your account.

Right to Access and Control Your Personal Data

For personal data that we have about you:

Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide services to you). If you request that any of your personal data be deleted, we reserve the right to terminate and/or limit your access to the service to the extent services cannot be reasonably provided without that information. Please note that it will not be possible to delete any anonymized data we may maintain.
Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update, or fix your data, particularly if it is inaccurate, at the email address below.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine-readable form.

Visitors can make requests by contacting us at: tech@vibras.com

Account Closure

If you choose to delete your account, We delete closed account information within 30 days of account closure, except as noted below.

We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.

Other Information

Data Security

We implement security safeguards designed to protect your data from loss, misuse, unauthorized access, disclosure and alteration. The security measures include firewalls, data encryption, and information access authorization controls. While We are dedicated to securing our Site and Services, you are responsible for securing and maintaining the privacy of your passwords and account registration information and verifying that the personal data We maintain about you is accurate and current.

Links to Other Websites

Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that We do not have any control over that other website. Therefore, We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Children’s Privacy

This Site and the Services related to the Site are not directed to children under the age of 18. We do not knowingly collect information, including personal data from children or other individuals who are not legally able to use our Site and Services. If we obtain actual knowledge that We have collected personal data from a child under the age of 18, We will promptly delete it, unless We are legally obligated to retain such data. If you believe that we have mistakenly or unintentionally collected information from a child under the age of 18, please contact us at: tech@vibras.com

Changes to this Privacy Policy

WE MAY REVISE THIS PRIVACY POLICY FROM TIME TO TIME BY UPDATING THIS PAGE. CHANGES THAT AFFECT YOUR RIGHTS OR OUR RESPONSIBILITIES WILL ALSO BE PROVIDED THROUGH OTHER NOTIFICATION METHODS, WHICH MAY INCLUDE ON-SITE POPUPS OR EMAIL NOTIFICATION. YOU SHOULD CHECK THIS PAGE FROM TIME TO TIME TO NOTE ANY CHANGES. THIS POLICY IS EFFECTIVE AS OF THE DATE ABOVE.

Questions or Complaints

In compliance with this Privacy Policy, we commit to resolve complaints about our collection or use of your personal information. Privacy Policy concerns should be sent to: tech@vibras.com

Questions or Complaints

In compliance with this Privacy Policy, we commit to resolve complaints about our collection or use of your personal information. Privacy Policy concerns should be sent to: tech@vibras.com

Supplemental Privacy Notice California Residents: California Consumer Privacy Act

Last Updated:

Under the California Consumer Privacy Act (CCPA), California residents have certain rights. This Supplemental Privacy Notice for California Residents supplements the information in the Policy above, and except as provided herein, applies solely to California residents (as defined by the CCPA). It applies to “personal information” (as defined by the CCPA) that we collect on or through the Site and through other means (such as information collected offline, in person, and over the telephone). It does not apply to business information that does not constitute personal information We collect from Service Providers in their capacity as Service Providers. This section is meant to explain, in a clear and understandable way (1) what those rights are and (2) how California residents may exercise those rights. We may refer to California residents covered by the CCPA as “consumers” or “you” for the purposes of this section.

How We Collect, Use, and Disclose Personal Information

As described further in the Policy above, the following table provides information about our practices in the 12 months leading up to the effective date of this Policy in relation to the categories of personal information that We generally collect from California residents, the sources of the information, the purposes for which We use the information, and the categories of third parties to whom We disclose personal information for a business purpose.

Category of Personal Information Collected	Categories of Sources of Personal Information	Purposes of Use	Categories of Other Parties to Whom We Disclose this Personal Information
Identifiers; such as account information, name email address, address, phone number, social network account, and profile data	You, Your use of our Service The automatic collection from you that your use prompts Affiliates Unaffiliated Parties (such as agents/service providers, or other users)	Providing our services, including to enable you to find a Service Professional to provide services to you Fixing and improving our services Personalizing content Marketing and advertising Administering surveys, sweepstakes, promotions, or contests Communicating with you Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, breaches or potential breaches of terms and policies Running internal trainings of Company personnel With your consent Legal compliance	Agents/service providers Affiliates Service Providers (pursuant to a request by you for professional services) Consumers Other parties, including potential user
Commercial information (such as transaction data)	You Your use of our services and the automatic collection from you that your use prompts Affiliates Unaffiliated Parties (such as agents/service providers, Service Providers, or other users)	Providing our services, including to enable you to find a Service Professional to provide services to you Fixing and improving our services Personalizing content Marketing and advertising Administering surveys, sweepstakes, promotions, or contests Communicating with you Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, or breaches or potential breaches of terms and policies With your consent Legal compliance	Agents/service providers Affiliates Service Providers (pursuant to a request by you for professional services) Consumers Other parties, including potential users
Financial data (such as payment information)	You Affiliates	Providing our services, including to facilitate communications between you and Service Providers Fixing and improving our services Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, or breaches or potential breaches of terms and policies With your consent Legal compliance	Agents/service providers; payment processors Affiliates Service Providers (e.g. where limited information is conveyed when you make a payment on the Site)
Internet or other network or device activity (such as IP address, unique device, advertising, and app identifiers, browsing history or other usage data)	You Your use of our services and the automatic collection from you that your use prompts Affiliates Unaffiliated Parties (such as agents/service providers)	Providing our services, including to enable you to find a Service Professional to provide services to you Fixing and improving our services Personalizing content Marketing and advertising Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, or breaches or potential breaches of terms and policies With your consent Legal compliance	Agents/service providers Affiliates Other parties
Location information (general location, and, depending on your device settings and permissions, precise geolocation information)	You Your use of our services and the automatic collection from you that your use prompts Affiliates Unaffiliated Parties (such as agents/service providers)	Providing our services, including to enable you to find a Service Professional to provide services to you Fixing and improving our services Personalizing content Marketing and advertising Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, or breaches or potential breaches of terms and policies With your consent Legal compliance	Agents/service providers Affiliates Service Providers (general location only) Consumers (general location only) Other parties, including potential users (general location only)
Sensory information (such as audio recordings if you call our customer service)	You Affiliates Unaffiliated Parties (such as agents/service providers)	Providing our services, including to enable you to find a Service Professional to provide services to you Fixing and improving our services Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, or breaches or potential breaches of terms and policies Running internal trainings of Company personnel With your consent Legal compliance	Agents/service providers Affiliates Other parties
Inferences about your project preferences and traits	You Your use of our services/automatically collected from you Affiliates Unaffiliated Parties (such as agents/service providers)	Providing our services, including to enable you to find a Service Professional to provide services to you Fixing and improving our services Personalizing content Marketing and advertising Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, or breaches or potential breaches of terms and policies With your consent Legal compliance	Agents/service providers Affiliates Other parties
Other information that identifies or can be reasonably associated with you (such as user generated content, e.g., reviews)	You Your use of our services/automatically collected from you Affiliates Unaffiliated Parties (such as agents/service providers)	Providing our services, including to enable you to find a Service Professional to provide services to you Fixing and improving our services Personalizing content Marketing and advertising Administering surveys, sweepstakes, promotions, or contests Communicating with you Analyzing use of our services Preventing, detecting, investigating, and responding to fraud, unauthorized access/use of our services, or breaches or potential breaches of terms and policies Running internal trainings of Company personnel With your consent Legal compliance	Agents/service providers Affiliates Service Providers (e.g. where you provide the information to Service Providers through the Site) Consumers Other parties, including potential users
Social Security number and/or driver’s license information	You	Verifying Service Providers’ identity Legal compliance	Background check/identity verification service provider For legal/safety purposes

Some of the categories of personal information described above are also “sensitive personal information,” as that term is defined in the CCPA. The sensitive personal information we may have collected in the preceding 12 months includes:

Account log-in and password or other credentials allowing access to your account.
Certain user-to-user communications made through our Site, including Member-to-Member text messages.
Precise geolocation.
Social Security number.
Driver’s license number.

The CCPA provides you with the right to limit certain uses and disclosures of your sensitive personal information. You may limit the use of precise geolocation for advertising purposes by opting out of the “sale” or “sharing” of such information, as discussed below. We do not use or disclose any other sensitive personal information for purposes that are subject to the right to limit.

If you are a California resident (as defined by the CCPA), you may have the right to request that we:

Provide you the categories of personal information we have collected or disclosed about you; the categories of sources of such information; the business or commercial purpose for collecting, “sharing” or “selling” your personal information as those terms are defined by the CCPA; the categories of third parties to whom we disclose or “sell” or with whom we “share” personal information; and the categories of personal information we “sell” or “share.”
Provide access to and/or a copy of certain personal information we have about you.
Delete certain personal information we have about you.
Correct inaccurate personal information we have about you.

Retention of Your Personal Information

We will retain your personal information for as long as reasonably necessary to provide the Site and our services or until you delete or modify your information. We also reserve the right to retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

California Shine the Light Disclosure

If you are a California resident, you may ask for a list of third parties that have received your information for direct marketing purposes during the previous calendar year. If we have disclosed your information, this list will contain the types of information disclosed, and we will provide this list at no cost. To make such a request, contact us at tech@vibras.com

Supplemental Privacy Notice For Residents Of Other U.S. States

Residents of certain other states, such as Colorado, Virginia, and Connecticut, may have certain rights regarding their “personal data,” as defined in these states’ laws (“personal information”), that we process.

Your state law may permit you to request that we:

Confirm whether or not we are processing your personal information and provide you with access to such personal information;
Correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information;
Delete your personal information;
Provide you a copy of personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business, where our processing is carried out by automated means;
Opt you out of processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you (please note that we do not engage in this kind of processing);
Opt out of the sale of Personal Information.

Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Site to you. If you ask us to delete it, you may no longer be able to access or use the Site.

To exercise any of these rights, you may submit a request at tech@vibras.com or contact us at 206.602.9973. You will be required to verify your identity before we fulfill your request. To do so, you will need to provide the information identified in the webform or as otherwise directed by us.

You also have the right to opt out of the processing of the “sale” of your personal information and the processing of your personal information for purposes of “targeted advertising,” as defined in applicable law.

Applicable law may also permit you to appeal any denials of your rights requests; to do so, contact us at tech@vibras.com and describe in detail why you believe the denial was in error. Your description must include your full name,the email address used for your account with us, along with a copy of the denial notice you received from us.

NOTICE FOR NEVADA RESIDENTS

Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration. “Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a person to be contacted either physically or online.
We do not engage in such activity; however, if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by contacting tech@vibras.com. Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.